DOME VPN terms of use
These terms apply when you connect to DOME VPN servers run by Ionity Global (Pty) Ltd (registration 2026/276325/07), Centurion, South Africa (“Ionity”, “we”). You accept them in DOME Guard before your first connection. They sit alongside the privacy notice and our security page.
1. The service
- DOME VPN is an encrypted OpenVPN tunnel (AES-256-GCM, TLS 1.2 or newer, TCP port 443) from your device to a server operated by Ionity.
- It is free and has no data cap for anyone with a valid DOME Guard licence or trial. We do not sell it separately.
- DOME picks the fastest available server and may move you to another one when a server is busy, full or down.
- We may add, move or retire servers, and may change these terms. Changes that reduce what you get are announced in DOME Guard at least 30 days ahead; you accept the new version before your next connection.
2. What we log — and what we do not
- Never: the websites or services you visit, DNS lookups, or the content of your traffic.
- To connect you: your account id, a device id, your device’s public key / certificate and the VPN address given to it, kept while the device is joined.
- For security: the server’s system log records connection events (time, device id and the public IP address you connect from). These are deleted automatically after 7 days.
- Totals of data used per device per month, to keep the service healthy. No limits apply to you.
3. Fair and lawful use
You may not use DOME VPN to break the law, or to:
- attack, scan or break into systems or networks, or spread malware;
- send spam or run phishing or fraud;
- share or download material you have no right to, including copyright infringement;
- harm children, harass people, or share illegal content;
- resell access, or run the service in a way that stops others from using it.
If we receive credible evidence of abuse, we may remove the device or account from DOME VPN. Where the law requires it, we co-operate with lawful requests from South African authorities, but we can only hand over what we have (section 2).
4. No guarantees
DOME VPN is provided free and “as is”. We work to keep it fast and available but do not promise uninterrupted service or that it suits every purpose (for example, some streaming services block VPNs). A VPN protects the connection between your device and our server; it does not make you anonymous and does not replace DOME Guard’s other protections. Nothing here limits rights you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002.
5. Where your traffic goes
DOME VPN servers are hosted with OVHcloud in Europe (United Kingdom and/or France), so your traffic leaves South Africa through them. Personal information we process for the service is protected as set out in the privacy notice (POPIA section 72).
6. Stopping
You can disconnect or remove DOME VPN at any time in DOME Guard. If your DOME licence or trial ends, DOME VPN stops working until it is renewed.
7. Law and contact
These terms are governed by the law of South Africa. Questions or abuse reports: info@ionity.today · +27 64 699 9877.